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I was given a remote machine address along with a username and password.

But I cannot connect via Remote Desktop, nor after pasting the address into the address bar of Explorer.

All I know about the specifics of the server is that I have to get some files from a "file repo"?

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closed as not a real question by random Aug 15 '11 at 12:21

It's difficult to tell what is being asked here. This question is ambiguous, vague, incomplete, overly broad, or rhetorical and cannot be reasonably answered in its current form. For help clarifying this question so that it can be reopened, visit the help center.If this question can be reworded to fit the rules in the help center, please edit the question.

What details do you know about the remote machine? Are you on the same physical network or do you need to go through a RDG (Remote Desktop Gateway)? What version of Windows are you running on your machine? The file(s) from the file repo may be a certificate for the RDG? Do the people you're connecting to have documentation? Sorry for all the questions just trying to get as much info as possible to better help you. – Windos Aug 15 '11 at 11:07
Yes, I should have engaged brains before asking... I just entered //[address] in the file browser and I got connected! – karla Aug 15 '11 at 11:08
up vote 1 down vote accepted

I assume from you comment that you were just trying to navigate to the sever's file shares (and not having to remote onto it.) So I'll formalize and answer here (it sounds like you're already there.)

To access the server's files shares enter the server's address into Windows Explorer in the form of:


If you require to sign in to access the shares a dialogue box will pop up at this stage.

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Thank you very much! – karla Aug 15 '11 at 12:32

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