I'm trying to update my wife's HP laptop from Vista to 7. I followed the following steps:
- Run full backup to external HD.
- Turn on computer
- Insert update disc
- Select "Update," after de-authorizing iTunes.
- Leave it to do its magic.
This morning I went down stairs and to my horror got a
Press any key to load from disc.....missing Operating System on a black screen.
Luckily my wife's school isn't in session, but she's taking a few summer classes and really can't afford to be without a computer for a long period of time.
Any ideas? My only thoughts are that her HD was encrypted (she's in nursing school, HIPPA stuff), and I'm curious if that would have corrupted something.
Do I have any options other than clicking "Other" and reintalling everything?
Yes: I disconnected the drive first.
Boot order: Notebook HD, CD, USB...
Backup: just the windows backup. It was better than my wife's 'nothing'.