Programmers tend to be proficient in email and mailing list technique. Is there an online wiki-style guide, for normal humans, on how to use email effectively? It would cover the following topics:
- The virtues of text-only messages
- How to do proper quoting and trimming of other people's messages
- Mailing lists - how to subscribe/unsubscribe, the mechanics of message forwarding and archiving
- How to configure individual mail clients to do text replies, reply below, etc
Ideally I would politely point people to this guide instead of explaining things every time.