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I have an HP Pavillion laptop since 2009 February and it recently started to not get batteries charged when it is turned on. What could be the problem? Is it a battery problem or another? Has anyone had such experience yet?

P.S. The light next to the cable on the laptop is on, and when I plug-out then re-plug-in the cable it starts to charge 3-4 seconds and stops.

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Does the battery actually deplete and does that cause the laptop to shutdown? – Tom Wijsman Aug 23 '11 at 17:06
Yes exactly, BTW I didn't know that I can remove the battery and power on the laptop. Now it works without battery fine. I am getting convinced that the reson was battery. But it is strange that when the battery is 0 it shutes down insted of using power supply. – Narek Aug 23 '11 at 17:19
Could also be the power circuit that doesn't properly work anymore... – Tom Wijsman Aug 23 '11 at 17:23
No, I don't think so because power enters into the laptop as the light is on next to the place AC power adapter plugs in. – Narek Aug 23 '11 at 17:47
The power circuit charges your battery, it is broken because it doesn't charge when the laptop is on. – Tom Wijsman Aug 23 '11 at 18:00

Try this:

Disconnect AC


Remove battery

Connect AC


Open Device Manager

Click the plus (+) sign next to Batteries category, right-click all of the "Microsoft ACPI Compliant Control Method Battery" listings, and select Uninstall In the "Confirm Device Uninstall" dialog box, click OK. (it’s ok if you only have 1 of these).

Click the plus (+) sign next to System Devices. Right-click the “ACPI Fixed Features Button" and select Uninstall. In the "Confirm Device Uninstall" dialog box, click OK.


Disconnect AC

Insert battery

Connect AC

Startup (see if it charges now)

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up vote 1 down vote accepted

The problem with my laptop was power supply. It was shorted which in its turn damaged the motherboard part with is resposible on signaling to power supply to charge it.

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