Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

We have a RAID 5 array using Intel Matrix Storage (i.e. a motherboard based RAID). One of the hard drives has started to make a grinding noise, and the array is currently rebuilding.

We'd like to interrogate the S.M.A.R.T. values on the Seagate drives, but for some reason none of the programs we've tried have been able to read the S.M.A.R.T. values.

Is there any technique for reading the S.M.A.R.T. values out so we can tell which drive is on its last legs?

share|improve this question
    
What programs did you try? –  digitxp Sep 2 '11 at 15:06
    
HDDlife and AShampoo HDD Control. I think the problem is that all of the drives appear as one large drive thats 6GB in size (its RAID 5). Its almost like we need something to bypass the RAID controller and peer directly into the hard drive controller itself to work out which hard drive is on its last legs. –  Contango Sep 2 '11 at 15:10
add comment

5 Answers

up vote 2 down vote accepted

If the Intel Matrix Storage Manager doesn't tell you about the drive's (SMART) status, then perhaps (or, as well) just use Seagate's (bootable) Seatools utility to diagnose the Seagate drives.

You simply have to set the BIOS from 'RAID' to 'IDE', and the drives should be visible as individual drives to the bootable Seatools media.

Once you've used it to diagnose the drive, turn the RAID back on in the BIOS and you should be back the way you were (RAID configuration will remain). At that point you can plan to swap the faulty drive (if needed).

share|improve this answer
2  
Thanks, good to know that this is possible. I'd be a bit hesitant to try this out - those RAID arrays are so fragile that if you switch the computer on with one of the drives unplugged, wait 30 seconds, then plug that drive in again, then switch it on again, it wants to do a full rebuild, which takes 10 hours. This should be totally unnecessary, as the drive was never written to. –  Contango Sep 9 '11 at 16:10
add comment

In my brief reading, it looks like this may be a common issue with that controller. Try giving smartmontools a shot. It's supposed to have some experimental support for the Matrix controller.

2011-02-04: We added experimental support for disks behind Intel Matrix RAID driver on Windows. Please report your test results to the smartmontools support mailinglist.

Use /dev/csmi0,X as a device name to access SMART info of individual disks, e.g. like this:

smartctl.exe -a /dev/csmi0,0

share|improve this answer
    
Tried experimental support, it didn't seem to work at all. Thanks for the tip, anyway. –  Contango Oct 29 '11 at 16:30
    
Worked for me, Intel Matrix Storage Console 8.9.2.1002, ICH10 chipset, smartmontools 5.43-0-20120-0620-r3567 –  ChrisWue Jun 27 '12 at 21:20
    
+1 Worked for me, smartctl 5.43 2012-06-30 r3573, Intel P67 Express Chipset (6 Series PCH), iaStor.sys v 10.1.0.1008 (11/6/2010) (Intel Rapid Storage Technology). –  Jonathon Reinhart Aug 28 '13 at 20:00
add comment

hddguardian works great with Intel Matrix RAID controller, essentially it's a GUI for smartctl.

share|improve this answer
add comment

Argus Monitor shows SMART info for drives behind Intel Matrix RAID controller:

Version 1.8.17 (01/06/2011): Support for Intel Matrix RAID controllers (ICHx chipsets).

share|improve this answer
add comment

The Intel SSD Toolbox can do this.

Despite the name, it also gives SMART data for other disks on the system (even when those disks are neither Intel nor SSD), and it kan peek inside an Intel Rapid/Matrix Storage array.

Here's a screenshot: The F:\ drive is the Intel RAID, the 2TB disk next to it is the first array member. The SMART Details button is disabled for the array, but works for the individual member disks.

Intel SSD Toolbox screenshot

Found in this forum thread.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.