Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

When I boot the laptop normally, it goes through POST, and I can see the "Starting Windows" screen with the Windows logo. However, right before I get to the Windows logon, the screen goes black. In safe mode the computer works fine; I also did a heavy virus removal.

The operating system is Windows 7 Home Premium.

Any suggestions on how to fix this?

share|improve this question
    
Try to uninstall the graphic driver in safe mode and also any new software which you installed earlier. And tell us when you started get this error? –  avirk Sep 4 '11 at 17:19
add comment

1 Answer

Sounds like your video settings are set to a resolution or refresh rate your monitor doesn't support.

Instead of going into Safe Mode, go into regular mode, but in low-resolution:

Hit F8, but instead of "Safe Mode", pick "Enable low-resolution video". This will boot regularly, but with the video in "VGA" mode.

If that works, then hard-set your resolution to 1024x768 or something relatively low (but better than 640x480), that you know the monitor (etc) supports.

Reboot normally, if it works, then you can adjust your resolution to your desired setting(s).

share|improve this answer
    
This help me do some trouble shooting, it turns out the OS was just corrupted. A clean re install fixed it. Thank you though, it helped. –  Robolisk Sep 9 '11 at 13:20
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.