I regularly use a VPN connection to connect to a PC located at my employer's office. Most of the time this works fine, with ping times of ~30ms it feels just like being in the office. However, from time to time I notice that the ping times are much longer.
When this happens I do a tracert to see if I can narrow down the cause of the delay. Today, this is occuring between the following 2 routers:
Tracing route to ....com [x.x.x.x] over a maximum of 30 hops: 1 * * * Request timed out. 2 * * * Request timed out. 3 * * * Request timed out. 4 31 ms 77 ms 20 ms Xe5-0-4-0-grtontl3.red.telefonica-wholesale.net [220.127.116.11] 5 20 ms 20 ms 20 ms Xe4-2-0-0-grtlontc1.red.telefonica-wholesale.net [18.104.22.168] 6 84 ms 80 ms * ge-6-1-1.BR2.LND9.alter.net [22.214.171.124] 7 84 ms 82 ms 82 ms so-2-2-0.XT2.LND9.ALTER.NET [126.96.36.199] 8 * 81 ms * POS0-0.GW10.LND10.ALTER.NET [188.8.131.52]
Is there any way I can reconfigure my home PC to use a different route, or should this be something that should be escalated to alter.net for investigation ?