I've purchased an Alienware m14x laptop but I am experiencing performance issues - It's slow. Quite slow actually. My other laptop that has a Celeron CPU is going faster than this and that computer is running Windows XP and while the new one is running Windows 7 Home.
I'm not sure if it's just me or the laptop? The specification is as follows;
- Intel Core i7 -2630m,
- 6GB RAM,
- 750GB 7200 rpm,
- Nvidia 555m
There aren't a load of programs starting up at boot, but there are some and they are small programs. I closed some of them off using
msconfig but it's still quite slow. By quite slow I mean, it takes quite a bit of time to log on, or if one user is logged on and nothing is happening within that user, and I switch to another one, its very slow and laggy. It's hard to even browse or stream movies.
For instance, when I first got it out of the box it was fast, I could play Deus Ex almost at cap highest performance. Now I have notch the entire game down to a medium due to lag or frame skipping. I have had an error where I would be playing the game and my graphics card failed and it shut off. It only happened once but it was quite frustrating.
Day 3 of the laptop and I have a line of dead pixels on the right side and I called technical support and they will be replacing my screen.
So my concern is, should I call the company and notify them that this laptop is not preforming to the standards it should be? Or am I mistaken and this is how it's supposed to be?