Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Thunderbird Version: 2.0.0.23 (20090812)

Some mails appear twice in the inbox. Other are not visible at all but can be found when searching for their subject (which requires to know the subject in the first place ;)

Does anybody know a fix for this?

Solution:

This seems to be a known problem that just happens from time to time. As Abhinav suggests the solution seems to be to recreate the index. I've found more infos here:

http://kb.mozillazine.org/Disappearing_mail#Common_problems

share|improve this question
add comment

1 Answer

up vote 2 down vote accepted

Try the following (backup the files first, please)

  • Close thunderbird
  • Go to the profile directory, and delete the index file (.msf) for the folder in question
  • restart thunderbird.

Has worked for me a few times. BTW, the issue generally occurs when using IMAP and interrupting download/sync of folders - esp when a large number of messages are being synced. Is this the case here too ?

share|improve this answer
    
Seems to work, thanks. Yes its an IMAP account with some large folders. –  wierob Sep 1 '09 at 13:36
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.