Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

So I've been following this guide to getting GMail IMAP to play nice with Microsoft Outlook 2011, and I've successfully got the GMail Labels to show up nicely as folders, and all existing messages have been downloaded in Outlook.

However, there is one crucial shortcoming.

I have server-side filters (that is, GMail filters) that archive certain messages when received (remove from Inbox and apply Label). However, when I get such a new message, Outlook doesn't update the new message count on the folder or have the little "new message" notification unless I manually click "Send/Receive". Then it'll discover the new message that had been archived and labelled by GMail, and notify me.

Messages that aren't filtered by any GMail filter (that is, that remain in the inbox), show up immediately when they arrive, with no problem.

Anyone have any ideas for what causes this, or have any workarounds? Apple Mail seems to have no problem notifying me of new messages in the folders.

share|improve this question
add comment

1 Answer 1

up vote 0 down vote accepted

Found it:

Outlook Preferences -> Schedules -> Double click Send & Receive All -> Go to your account under "Action" -> Click here for account options -> Make sure the folders are selected for syncing.

share|improve this answer
add comment

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.