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The U key brings up the Utility manager every time I use it. This is a huge problem, since my password for the computer administrator contains "u", and I cannot get rid of or change anything about the Utility Mgr in the guest account. The on-screen keyboard works, but the U key will not work on it. Help!

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Make sure the windows key isn't stuck. Win + U is the shortcut for utility manager. – Rob Sep 14 '11 at 17:37

Utility manager is opened when pressing WindowsKey+U. It seems your WindowsKey is stuck. Can you lock your machine by pressing L?

Try, in the following order:

  • Press and release the WindowsKey
  • Plug out your keyboard and plug it back it (maybe in a different USB port)
  • Reboot
  • Clean or repair your keyboard
  • Get a new keyboard
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