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I'm able to access internet but when I type 192.168.1.1 in the browser address bar, I'm unable to get router access, the page just won't open and I'm not even reaching password screen whereas earlier I used to access for this same router.

What could be the reason? What should I try?

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Are you sure that the router's address is 192.168.1.1? Not all routers use this as the default and it may possible to change it as well. Which router (make and model) do you have? – ChrisF Sep 19 '11 at 11:50
What kind of router is this? Most routers use 192.168.1.1 as the web admin IP number, but some don't. If you have changed it or if something else is happening, you could always try resetting the router to factory defaults (the manufacturer's web-site or the documentation that came with the router should have details on how to do this). – Kusalananda Sep 19 '11 at 11:51
Try pinging the router from a command prompt: (ping 192.168.1.1). – ed. Sep 19 '11 at 12:18
Perhaps it's worth mentioning that when I try to go to 192.168.1.1 Firefox is not saying "Unable to connect" but instead it says "The connection was reset". I'm afraid if I reset router and 192.168.1.1 doesn't work I won't be able to even access internet as for our ISP we've to configure the modem which I won't be able to do if I don't get router access. Earlier it used to work on the same address. – Atul Goyal Sep 19 '11 at 12:22
@ed. : that seems to be working fine! I'm getting a reply while pinging. – Atul Goyal Sep 19 '11 at 12:24
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1 Answer

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  1. Make sure you're using the right IP. Use ipconfig or a similar command to find out your Gateway address, and use that IP to access your router's page.

  2. Make sure you're connected directly. Some routers can be configured to not allow administration over Wi-Fi, or any other link not directly connected to the router. So, make sure your connection is via a cable run directly from your computer to the router with nothing else in between. Also, disable Wi-Fi on your computer to ensure that your machine is actually using the hard-line connection to reach the router.

  3. Make sure you can reach the router. Use ping to verify connectivity to the IP address, and tracert to confirm there's nothing between you and the router.

  4. Make sure you're using the right protocol. Some routers can be configured to only permit administration over HTTPS, and may not have an appropriate HTTP->HTTPS redirect in place. So, if http://router-ip/ doesn't work, try https://router-ip/.

  5. Try a different browser. Some routers don't play nice with all browsers or browser extensions. The most universally-compatible is usually IE.

  6. RTFM Just to make sure you didn't miss something obvious, or maybe something not-so-obvious which is specific to your router model.

  7. Factory Reset If all else fails, just push the little red button and hold it for about 30 seconds. Bear in mind that this will of course erase any custom configuration you've done to the router, including administrator passwords and IP ranges.

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