Epic Android phone not seen by my computer when I plug it in

Question

Usually, when I plug my phone into a computer the phone sees the computer and puts up a prompt for Mass Storage mode, Tether, or charging.

I know the phone is ok because I have seen this using my work computer.

At home, no prompt comes up on the phone when I plug the phone into the computer.

My computer is Windows 7, 64bit.

Is there any way for me to diagnose the computer to find out how to fix it without a rebuild?

I just tried different ports: each time the phone beeps and charges but no prompt.

Device Manager shows a bunch of USB devices, no errors.

Does the phone charge when plugged in? Have you tried multiple ports?
I second MaQleod to try different ports. IF neither of the ports work then I would suggest Computer/Manage/Device Manager and see if you can see anything there. IF not try looking into drivers from phone's site.
I now suspect the cable - Monday I will try the cable from work that worked.

Justin Pearce · Answer 1 · 2011-09-23 05:12:44Z

up vote 0 down vote accepted

Have you tried the following?

answered Sep 23 '11 at 5:12

	There's also: android.stackexchange.com/questions/12793/… and android.stackexchange.com/questions/9249/… and android.stackexchange.com/questions/6363/… and android.stackexchange.com/questions/6358/… and android.stackexchange.com/questions/6211/… ... – Al Everett Sep 23 '11 at 13:01
	Turns out it was the cable. – Decker97 Sep 26 '11 at 22:41

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