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There is a bizarre problem with my home wireless internet. I have Broadband service from Time Warner (TW), with an Arris modem (TW) and D-link dir-615 wireless router (own).

The Modem was re-setting every 5-10 minutes so a TW technician came out and looked at everything and will come back tomorrow to look out "on the pole". But, after he left, I found that the internet works fine (modem stays set) as long as I detach the router and connect my laptop straight into the modem (Ethernet cable). This is repeatable behavior, I've checked three times now.

It does not seem possible that a router would be able to trigger a modem into continually re-setting. Any clues or theories? Any advice?

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Try another router is the easiest way to confirm something is wrong with the 615 router. – Moab Sep 27 '11 at 1:37
How are you establishing that the modem is resetting? Are there logs to show it rebooted? – Paul Sep 27 '11 at 1:51
Try entering 192.168.100.1 in your browser with the modem connected to get information on what is happening straight from the modem. – ultrasawblade Sep 27 '11 at 1:53
thanks for the suggestions... I bit the bullet yesterday evening and just bought/installed a newer modem (still D-link). Problem is gone... I have no idea if the old modem is fixable, but I think I'll just hide it in a closet and move on to whatever my next crisis will be. – Bill Sep 28 '11 at 5:45
When you bypassed the wireless router and connected your laptop directly, did you use the same Ethernet port on the modem? Maybe the wireless router was plugged into a bad port and some electronic issue was causing the modem to reset. – goblinbox Feb 9 at 21:16
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