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I just installed a large backlog of Windows Updates (I have Windows 7 Ultimate 64-bit) and now a handful of programs are acting strangely (not opening, crashing, etc)

I went to try to diagnose the program using the Event Viewer, but when I open it up I get the error "Microsoft Management Console has Stopped Working" immediately after I double-click on the icon.

Is there any way for me to figure out what is going wrong? I have another Windows 7 PC, that I tried to remotely view the logs from, but I got the error "The RPC Server is Unavailable". I'd like to start up the service, but oh wait, I can't open anything in the "Administrative Tools".

I'd like not to re-install Windows, as I had just done so a couple months ago after a Windows Update jacked up my graphics card drivers.

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Sounds like some services have been disabled? or are not running correct. If you had said XP and gave those symptoms I would say the eventviewer service. I wont be disabling it again :-) Windows event log service? event collector, and task scheduler, all tied together somehow, what a mess. – Psycogeek Oct 2 '11 at 20:07
I've been through this issue (cannot open the even viewer after an update). I think removing .NET via Add/Remove programs (Windows features in there) and then rebooting and adding it again solved the issue for me, but I'm not sure. So I'm entering this as a comment and not an answer. – haimg Oct 3 '11 at 0:32
I tried repairing .NET with no luck. Event Viewer also doesn't work in Safe Mode. – Erik W Oct 3 '11 at 3:50
I think this Link… Would be valuable on a Question like this. There is some specific bug, but it is not the exact same symptoms. – Psycogeek Jan 19 '12 at 14:25

I had this problem on Windows 10.

One of these two tools worked:

  1. mbam-cleaner
  2. FarBar and I cleaned up the following items in my 'fixlist', one of them was the problem, I suspect it was one of the services at the end.
HKLM\...\Run: [Energy Management] => C:\Program Files (x86)\Lenovo\Energy Management\Energy Management.exe [17097200 2013-12-21] (Lenovo (Beijing) Limited)
HKLM\...\Run: [EnergyUtility] => C:\Program Files (x86)\Lenovo\Energy Management\Utility.exe [193008 2013-12-21] (Lenovo(beijing) Limited)
HKLM-x32\...\Run: [331BigDog] => C:\Program Files (x86)\USB Camera\VM331STI.EXE [552960 2013-03-01] (Vimicro)
HKLM-x32\...\Run: [RemoteControl10] => C:\Program Files (x86)\Lenovo\PowerDVD10\PDVD10Serv.exe [95192 2013-03-09] (CyberLink Corp.)
HKLM-x32\...\Run: [APSDaemon] => C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-09-13] (Apple Inc.)
HKLM-x32\...\Run: [iTunesHelper] => C:\Program Files (x86)\iTunes\iTunesHelper.exe [152392 2013-11-02] (Apple Inc.)
HKLM-x32\...\Run: [BlueStacks Agent] => C:\Program Files (x86)\BlueStacks\HD-Agent.exe [811792 2014-01-20] (BlueStack Systems, Inc.)
HKU\S-1-5-21-108747036-1597516160-757816120-1002\...\MountPoints2: {e0c45c6a-63b0-11e5-bf10-342387e7b755} - "F:\AutoRun.exe" 
HKU\S-1-5-21-108747036-1597516160-757816120-1002\...\MountPoints2: {e0c45cd4-63b0-11e5-bf10-342387e7b755} - "F:\AutoRun.exe" 
HKU\S-1-5-21-108747036-1597516160-757816120-1002\...\MountPoints2: {e0c4686a-63b0-11e5-bf10-201a06921033} - "F:\AutoRun.exe" 
HKU\S-1-5-21-108747036-1597516160-757816120-1002\...\MountPoints2: {e0c468bd-63b0-11e5-bf10-201a06921033} - "F:\AutoRun.exe" 
HKU\S-1-5-21-108747036-1597516160-757816120-1002\...\MountPoints2: {e0c469b3-63b0-11e5-bf10-201a06921033} - "F:\AutoRun.exe" 
HKU\S-1-5-18\...\Winlogon: [Shell] C:\windows\Explorer.exe [4528168 2015-07-10] (Microsoft Corporation)  Catalog9 - Broken internet access due to missing entry.  Catalog9-x64 - Broken internet access due to missing entry.  DefaultScope value is missing
StartMenuInternet: (HKLM) Opera - C:\Program Files (x86)\Opera\Opera.exe hxxp://
R2 AdaptiveSleepService; C:\Program Files\ATI Technologies\ATI.ACE\A4\AdaptiveSleepService.exe [103424 2013-04-25] () [File not signed]
S3 AMD FUEL Service; C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [361984 2013-04-25] (Advanced Micro Devices, Inc.) [File not signed]
S2 BstHdAndroidSvc; C:\Program Files (x86)\BlueStacks\HD-Service.exe [402192 2014-01-20] (BlueStack Systems, Inc.)
R2 BstHdLogRotatorSvc; C:\Program Files (x86)\BlueStacks\HD-LogRotatorService.exe [385808 2014-01-20] (BlueStack Systems, Inc.)
S3 LSCWinService; C:\Program Files\Lenovo\Lenovo Solution Center\App\LSCWinService.exe [272776 2014-10-16] ()
R2 NitroDriverReadSpool8; C:\Program Files\Common Files\Nitro\Pro\8.0\NitroPDFDriverService8x64.exe [230408 2012-12-14] (Nitro PDF Software)
R2 X5XSEx_Pr148; C:\Program Files (x86)\FreeRide Games\X5XSEx_Pr148.Sys [56136 2012-08-03] (Exent Technologies Ltd.)
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Some ideas which may help..

  1. Download and run "Anvir Task Manager Free". You can even put a portable version on a USB stick. This will show you all the processes and services running on your machine. You can start and stop services or change their startup type. And you can view and switch on/off all the things that startup from the registry.

  2. If you're really curious to look at the eventlog, you could find other tools for dumping events to a file (sorry I've never used these).

share|improve this answer
These comments are not really helpful to solve the underlying problem. – haimg Oct 3 '11 at 0:31
These suggestions were to address problems raised by the OP of (1) not being able to start and stop services (2) not being able to display the event log. Both possibly helpful tasks in diagnosing the underlying problem. It was entered as an answer not a comment because in the past I've encountered stupid restrictions on this website on who is allowed to post comments. – Viren Oct 5 '11 at 1:03

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