Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I have a Dell XPS L501X running 64-bit Windows 7. The following BSOD has occurred five times in the last three days. Can anyone help me determine how to fix this issue?

share|improve this question
Upload the actual dump file(s) found in Windows\Minidump folder. – Moab Oct 6 '11 at 16:06

You could get the Debugging Tools from the Windows SDK and load the dump into WinDbg and then run analyze (or, for more output, analyze -v).

This might tell you what driver is triggering the BSOD, but this cannot always be determined.

This is the same information you get if you allow Windows Error Reporting to upload the dump to Microsoft.

Remember that a BSOD is likely to be either hardware or a driver. If you stick to the MS checked drivers that should reduce the latter leaving hardware. The content of the dump is unlikely to help much with a hardware fault (eg. overheating will not lead to specific data in the dump).

share|improve this answer


This is almost always a driver issue, the actual dump file may be able to reveal which driver caused the crash.

C:\Windows\Minidump is the location of the xxxxxx.dmp file. The names are date coded.

Upload it somewhere so one of us can run a crash analysis on it.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.