DataStage Client 8.5 Installation Error on Windows 7

Question

I am trying to install Datastage Client 8.5 on Windows 7 x64 and getting the below error:

com.ibm.is.install.exception.ActionException: CDIIN5032E: Exception caught by ExecuteProcessAction.:

CDIIN5106I: Details:
InstallAction (_id = install.xmeta.client, _installUnitModelId = ISFNode)

Can someone help me to resolve this problem?

Answer 1

The error derives from the fact that a component cannot install because another component does not exist. The component location is

c:\Users\yourusername\AppData\Local\Temp\ibm_is_test_datestamp\xmeta\client\bin

The install program cannot write a new \xmeta\client\bin because it believes there is one there already.

To resolve this you have to delete all occurrences of any previous installs. So before you run another install:

1. Delete \IBM\InformationServer folder
2. Delete entries in the registry.
   1. If you have Windows 7 then click on windows icon then click on Run...
   2. Type regedit which will open up the registry
   3. Go to HKEY_LOCAL_MACHINE\SOFTWARE\ then delete the \IBM folder which will delete all the subfolders.
   4. Next locate HKEY_CURRENT_USER\Software then delete \IBM folder which will delete all the subfolders.
3. This is optional but I restarted the server.
4. This allows you to perform a complete client install.