Sign up ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

I am using Remote Desktop Connection Manager 2.2 and every time I click on properties on a VM of mine, I get a popup window:

unable to decrypt password

How can I make this popup go away?

share|improve this question

3 Answers 3

Go to Remote Desktop Connection Manager -> Edit -> Properties -> Logon Credentials - Clear the Password.

Then click Save or OK. You're good to go!

share|improve this answer

If you are using a connection manager config file shared from another install/user, you can either retype the password in the properties and save, and/or select store password in clear text

share|improve this answer

Open the filename.rdg file with an XML editor (like notepad++) and remove all the credentials that are in between the credentialsProfile & /credentialsProfile metadata tags for each user that you get this error for. Then save the file.

When you open it the error message has gone. You can re-enter the existing domain, user and password then save over the top but if you have users in the error pop-up that you don't want displayed then you have no other choice.

It is a good idea to back up the file first in case you incorrectly edit the XML tags.

Cheers V/-

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.