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I have started using Outlook as an IMAP client for GMail. Until now, I never delete email in GMail (using the web interface)... I always hit "Archive" which simply removes the mail from the GMail Inbox, but leaves it in the "All Mail" folder of GMail.

I'd like to do this same thing in Outlook... when I "delete" a mail, rather than delete it, I want to simply remove it from the Gmail Inbox. That way the email continues to be in Gmail and can be searched later.

P.S. Same thing for my iPhone when managing email from there as well.

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3 Answers 3

up vote 2 down vote accepted

Take a look at the Google documentation here for tips on setting up folders to handle deletion properly. The default behaviour for Outlook does what you want, though the iPhone will require different actions to do what you want (which are also outlined in the link).

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That did it. I thought that Outlook was the one deleting mail, but it turns out (as the helpful link said), Outlook is removing the items from the folder (but leaving them in All Mail) properly, but the iPhone is the one trashing the mail. Special configuration required. Thanks for the help! –  Simon Gillbee Sep 2 '09 at 22:46
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Set a filter to upon deletion of a message, either move the email or copy the email from Trash to the All Mail IMAP folder.

For the iPhone, I never found a way to do it also - waiting for other smarter users to respond to this question vis-a-vis iPhone deleting.

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See the link with special iPhone instructions. Basically, when you configure the iPhone to talk to GMail, don't select the IMAP account type as "GMail"... select "Other". Then it all works properly. –  Simon Gillbee Sep 2 '09 at 22:48
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Another option is to change your behavior. I use Gmail, and sometimes I want to delete a message, sometimes I want to archive it.

No matter how your device or client is set up, moving a message to "All Mail" will archive it.

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