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I am unable to access internet through Firefox 7.0.1. It is working fine on Chrome and Internet Explorer.

Here's what I know:

  • I don't receive any error messages. The page is loading, loading, loading and loading.
  • It affects all sites
  • I don't have any proxy server set up in Firefox
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What error message do you get? Please refine your question! – Jens Erat Oct 23 '11 at 19:50
    
no error messages as such.. just problem loading page :( – SyncMaster Oct 23 '11 at 20:13
    
What sites are affected, or are all sites not loading? – bwDraco Oct 23 '11 at 20:18
1  
I took the liberty to add that to the question, so we all know what your situation is without having to read through the comments. (Pinging @Ranon) – slhck Oct 23 '11 at 20:31
1  
Please run in safe mode (firefox.exe -safe-mode) and in new profile (firefox.exe -ProfileManager) and see if anything changes. – jakub.g Oct 23 '11 at 21:02
up vote 2 down vote accepted

Try running

  • in safe mode (firefox.exe -safe-mode),
  • and/or in new profile (firefox.exe -ProfileManager).
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Just reset Firefox and try again, you will loose settings : https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings#

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