up vote 0 down vote favorite
share [g+] share [fb]

At this morning, my laptop (Dell Latitude e6410) gave me this error. I didn't do anything, I didn't change anything. And I got this docking station just 2 month ago. I made a little research on the internet but I couldn't find read solution for this situation. Now my docking station is not charging to my laptop. I'm using Windows 7.

What should I do in this situation ?

Your docking station power adapter is not recognized by your Dell notebook. As a result, your power adapter may not provide sufficient power to run the system, your battery will not charge, your system will run slowly. Please insert a 65 watt Dell approved power adapter.

enter image description here

link|improve this question
86% accept rate
Are you using the special power adapter that comes with the docking station? – Kyle Oct 25 '11 at 12:32
@Kyle Yes. I didn't change anything. – Soner Gönül Oct 25 '11 at 19:07
I have exactly the same problem. This morning I turned on my laptop (Latitude E6520 - bought 6 months ago) and this weird message has been appeared. I tried to uninstall the Dell ControlPoint, to upgrade my BIOS version (to A06 to A07) but still the same problem -> when I put my mouse on the little icon of the plug on Windows 7, it's write "plugged in, not charging" and the loading is blocked to 16%. I also tried to retired the battery from the laptop and boot the computer just with the battery charger plugged, and it's "working". I just need to be all the time plugged – Julien DUbois Nov 30 '11 at 21:08
feedback

2 Answers

up vote 0 down vote

Check and make sure the in-line power block thing didn't go bad. I've seen that happen. Or re-seat the laptop in the docking station to make sure it's not a loose connection.

link|improve this answer
feedback
up vote 0 down vote

Same thing happened to me. I changed the cable, but the same problem reappeared after a while

Move (up or down, left or right) the cable and it will work. The problem could be in the port of the device from inside, or the connector of the cable is faulty.

I doubt it is due to electricity because I live in Yemen, and the electricity is very weak.

link|improve this answer
feedback

Your Answer

 
or
required, but never shown
discard

Not the answer you're looking for? Browse other questions tagged or ask your own question.