I'm using Microsoft OneNote 2010. I see the ribbon (Draw). I see "Lasso Select", "Panning Hand" an various 'pens'. I want to know how to use them. I hover the cursor over them - nada. I click shift-F1 over them - nothing. I click F1, I get bingged. I input "Lasso Select" - I get "Search results for: Lasso Select - No results returned for Lasso Select." Their own tool, and no results.
I go to Microsoft to complain. Getting directed through support options that query me about my license and finally offer to connect me to a support person for $300.
$300? For "lasso select"? Or to allow me to complain why at its 10th incarnation one can't use Office Help? Come on. Come ON!
Am I missing something? Is my system mis-configured? Shouldn't there be a fast way to reach explanations and descriptions for simple questions about what ribbon buttons do?