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I'm not sure what I did, but the quotes (single and double) in Outlook 2003 have gone from straight vertical quotes to angled quotes. I've looked through Outlook's options and the Autocorrect options, and I can't seem to find anything that would enable/disable this feature?

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If I remember correctly, you can press Ctrl + Shift + ' to turn this feature on or off.

Pretty easy to enable by mistake...

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Yup, that was it! Thanks!! :) Is this (or similar "hidden" features) documented anywhere? – FrustratedWithFormsDesigner Nov 3 '11 at 15:29
No, as it appears. At least, it does not appear in the offical list of shorcuts (link). – Dennis Nov 3 '11 at 15:34
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