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Google Chrome randomly stopped working one day and is giving me this error:

Google Chrome is having trouble accessing the network.

This may be because your firewall or antivirus software wrongly thinks that Google Chrome is an intruder on your computer and is blocking it from connecting to the Internet. Here are some suggestions: Add Google Chrome as a permitted programme in your firewall or antivirus software's settings. If it is already a permitted programme, try deleting it from the list of permitted programmes and adding it again.

Error 138 (net::ERR_NETWORK_ACCESS_DENIED): Unable to access the network.

I didn't make any changes to my firewall settings between the time it was working and when it wasn't working. I'm using the default Windows Firewall. I added Chrome to the allowed programs and restarted, but that didn't fix the error. I even reinstalled Chrome completely and that didn't work either. Any help would be appreciated.

EDIT: I forgot to mention that Firefox and IE9 work fine.

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Were any other apps/browsers (Firefox, IE, etc.) able to access the network? I'm assuming yes, but it's not explicitly stated. – JW8 Nov 4 '11 at 4:26
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2 Answers

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Try creating a new Chrome user profile as it explains here. If that doesn't work, uninstall Chrome, then rename the Chrome directory in Program Files to something else, then reinstall.

Do other web browsers display similar error messages? If so, it may be a networking issue, whether software or hardware.

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I tried creating a new profile and it didn't work. I'm about to try reinstalling chrome in the way you recommended. And I edited my post to say that all other browsers work fine. – gsingh2011 Nov 4 '11 at 4:28
Reinstalling like you said didn't work either. – gsingh2011 Nov 4 '11 at 4:48
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Turns out Norton had malfunctioned and wouldn't even open up. I uninstalled it and it fixed the problem. I had stopped using Norton a while ago, so I didn't realize it could have caused the problem.

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