I get "The video timed out attempting to play. Please ensure that you do not have any Flash or JavaScript blocking plugins active. " when I try to view CNN news with Firefox on my computer? How to remedy this?

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Do you see the videos with another browsers (ie Internet Explorer, Chrome, etc.....) – gd1 Nov 9 '11 at 8:39
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closed as off topic by Diago, Randolf Richardson, Gareth, Journeyman Geek, random Nov 9 '11 at 18:07

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1 Answer

Type about:addons in your addressbar and disable any plugin that might be blocking flash.
Also recommended : try using another browser to see if its an issue with you firewall blocking any content , in case you are behind a university / company firewall.

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When I input "about:addons" in Firefox browser, I get "The URL is not valid and can not be loaded". – Steven Nov 9 '11 at 8:36
Firefox version? Get latest. – gd1 Nov 9 '11 at 8:39
yup its time to leave your firefox 3 and embrace firefox 8 :) – Shakehar Nov 9 '11 at 9:17
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