My external hard disk has data on it. When I right click and see properties it says has 189GB occupied, but I am unable to see any files in it. It is of NTFS format. Can anybody tell me what's wrong with it
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Try mounting the drive with a linux livecd with NTFS 3G and see if the files are visible. If so, copy out the data, then reformat - in my experience, its worked both times i have encountered this situation
If that fails, try testdisc to see if you can recover the drive.