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I heard you can use facebook chat on desktops now. Thats awsome! What i didn't hear is that it is a pain in the butt! Not awsome!

I've followed six nearly identical sets of instructions from six different websides, including the one that facebook generates for you, to get facebook chat connected through Pidgin. Its the latest portable version, so from what i hear the plugin is out of the question.

Whenever I go to try and connect i get a message saying "Not Authorized" and buttons to either modify the account info, or retry.

NOTHING i have done has fixed this, and I can't find anything remotely usefull anywhere.

I am running windows xp, and running pidgin (portable) off of a flash drive. Someone please tell me what i have to do.

I read about authorizing the chat on my actual facebook page. I'd have tried that if i could find out how to do it, but if its there they hid it good. HELP?!

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closed as off-topic by Journeyman Geek Oct 9 '15 at 8:19

  • This question does not appear to be about computer software or computer hardware within the scope defined in the help center.
If this question can be reworded to fit the rules in the help center, please edit the question.

I'm voting to close this question as off-topic because Facebook XMPP chat is no longer supported in any way. – Journeyman Geek Oct 9 '15 at 8:19

I had the same issue with multiple XMPP clients. After trying every fix suggested on the web, I still had no luck. Finally, looking through settings to see if there was a Facebook Chat specific setting I needed to modify, I realized that I had turned the App Platform off some time back. On a whim, I re-enabled it, and finally I can connect from XMPP clients. Connecting externally from an IM client is considered a Facebook App, and so therefore the App Platform is required.

To turn it back on, go to your Applications tab under Security and click the button:

enter image description here

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+1, this was way too frustrating to figure out. They should at least have some warning message. – Blender Dec 12 '13 at 4:35

I have had the same problem. Using the hint with logging in with the username using the browser did not help.

Here is the solution that helped me (using Pidgin 2.10.4):

  • Select "Accounts", then "Manage Accounts".
  • Select the account that you intent to use for Facebook and select "Modify...".
  • Now select the tab "Advanced".
  • In the field "Connect server" enter the data from the basic tab's field "Domain" – in my case:
  • Now you just need to select "Save" and tick your account to activate it.
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It seems to work for me with no additional work with the following settings

On mine, the settings are

under the basic tab:

username : facebook username as per the part after when you view your own profile


password : same password as facebook

Under the advanced tab: connection security: "Use encryption if available" port: 5222

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There is a problem with Facebook that happens if you log in using your email account instead of your Facebook username.

If you log in using your email, log out, log in using this time your Facebook username and then try to connect again to Facebook chat through Pidgin.

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Not working for me that solution. I've logged in and out and I still get "not authorized" error. – Rafaesp May 17 '12 at 22:31

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