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I have multiple devices (Windows 7 PC, Windows Vista laptop, Macbook Air and two phones) at home and a Linksys router. Only Windows 7 PC can't connect to the internet, every other device is fine. More info:

  • tried multiple browsers (Chrome and IE). Neither works.
  • disabling firewall. Didn't help.
  • turning router on/off.
  • restarting PC.
  • disconnecting and reconnecting all the wires.
  • ping google.com: all packets sent and received succesfully.
  • browsing straight via IP. No success.
  • connecting to my work VPN. Success, can browse. Actually doing that right now.
  • ipconfig /all:

Windows IP Configuration

Host Name . . . . . . . . . . . . : MMPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 1C-6F-65-22-E7-F2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::654d:5194:bde8:4b27%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 2011 m. lapkričio 12 d. 22:33:15
Lease Expires . . . . . . . . . . : 2011 m. lapkričio 13 d. 22:33:15
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 236744549
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-14-24-7D-07-1C-6F-65-22-E7-F2
DNS Servers . . . . . . . . . . . : 212.59.1.1
212.59.2.2
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:1cbc:130f:b1c7:109e(Preferred)
Link-local IPv6 Address . . . . . : fe80::1cbc:130f:b1c7:109e%11(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{3D3E333A-93BE-4C43-B154-F7BB8347DC4E}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

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Are you sure the ping to Google.com was actually returning a Google IP? –  techie007 Nov 12 '11 at 21:13
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1 Answer

up vote 5 down vote accepted

Based on the fact that you can access pages through the VPN, and pinging works, but not browsing through IE or Chrome, I am inclined to believe something is wrong with the proxy/VPN settings as Chrome relies/copies/uses Internet Explorer's settings.

Click the Start Orb and then in the search box type as much of Internet Options as you need for it to come in to the search, then click on it.

Go to the Connections tab, and click on LAN Settings, untick Use a proxy server for your LAN (These settings will not apply to dial-up or VPN connections)., also make sure Automatically detect settings is ticket and Use automatic configuration script is unticked.

enter image description here

If this doesn't work, let me know as I have a few other ideas - however, I believe that this is the most likely cause.

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1  
Perfect! Very fast, very descriptive (well, maybe a little too descriptive, "Start Orb" ;) ) and very correct answer! –  Mindaugas Mozūras Nov 12 '11 at 21:15
    
@MindaugasMozūras - hehe, cool... glad to help! ... Thanks for giving so much information in your question - really helped me zero in on the cause otherwise I would of first suggested a few things such as trying to access sites via their ip. –  William Hilsum Nov 12 '11 at 21:22
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