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Recently the Google Chrome browser has been prompting me to install a plug-in every time I visit a web page. I always say Yes, install plug-in, but that seems to have no effect. I tried following the "Trouble installing plug-ins" on the Chrome toolbar, but that seems to say Windows Media Player is the problem, but again, all my attempts at installing don't have any effect.

As far as I know, I have not changed anything, but Skype did recently upgrade itself.

This is Windows 7 Professional 64-bit, and Chrome says it is up-to-date. I'm going to run a malware checker next, just in case -

Thanks!

(Figured this out - but my rep here is too low to self-answer so quickly -so here's the answer, cause I don't want to wait)

Ok - pretty sure I figured this out - I uninstalled Chrome, then re-installed. Then I went to www.cnn.com and got the same "plugin needed" prompt, BUT, when I closed chrome, a message popped up saying "Windows is configuring Skype Click-to-Call". After that, I started Chrome again, went to www.cnn.com - and message is gone.

Sooo.... for now - I am going to blame Skype click-to-call (and Chrome for giving misleading error messages)

Thanks guys!

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What plug-in are you trying to install? –  wizlog Nov 13 '11 at 17:06
    
Thanks wizlog - How can I tell? The message just says "An additional plug-in is required to display some elements on this page." I click "Install plug-in" - but no change –  Jeff Nov 13 '11 at 20:14
    
@Jeff you should be able to self answer now - please do so. –  Sathya Nov 14 '11 at 6:26

2 Answers 2

Have you read this help article, it might help you in fixing the problem?

  1. Visit http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx
  2. Click Download Now.
  3. Click Save for the file in the downloads bar to confirm that you want to download the file. Don't worry -- saving the file won't harm your computer. Learn more about downloading files in Google Chrome.
  4. Open the set-up file.
  5. Click Run to start the Setup Wizard. Follow the instructions in the wizard to finish installing the plugin.
  6. Restart Google Chrome.
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Thanks Sandeep - I followed all those instructions - installed the media player plugin, and re-insatlled the java plugin, and re-booted the machine for good luck. No change. I guess I'm the only one having this problem. Back to IE for me - maybe I will try uninstall and re-install Chrome - thanks anyway –  Jeff Nov 13 '11 at 20:16
up vote 0 down vote accepted

Ok - pretty sure I figured this out - I uninstalled Chrome, then re-installed. Then I went to www.cnn.com and got the same "plugin needed" prompt, BUT, when I closed chrome, a message popped up saying "Windows is configuring Skype Click-to-Call". After that, I started Chrome again, went to www.cnn.com - and message is gone.

Sooo.... for now - I am going to blame Skype click-to-call (and Chrome for giving misleading error messages)

Thanks guys!

share|improve this answer

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