Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Recently in Windows Live Messenger, I can no longer change the volume during a voice/webcam call. The volume for both me and my other party are set to off (not muted), and cannot be moved.

Other sounds on the system work just fine.

enter image description here

How can I correct this?

share|improve this question

1 Answer 1

http://forums.techguy.org/all-other-software/559464-windows-live-messenger-problem.html

mutso wrote

If you start a voice chat instead of the video conversation, it will enable the sound.

The big step as mentioned in an earlier post is enabling the video.

In version 8.1 of messenger, you BOTH need to press the little camera icons below your profile pictures to enable the video (this is after the audio is connected)!

...... the normal video conversation only does video with no audio.

courseiam wrote Try unticking "Click here if you are using headphone"... it worked for me

poltroon wrote This is a known problem with messenger and Vista, and you can resolve it using this work around:

  1. Start a voice call only; the sliders should then be active

  2. Request the other persons webcam once voice is active.

  3. When you can see their cam, send your own.

share|improve this answer
    
That's the first thing I found on google myself. But 1) that doesn't seem to correspond with my version of Messenger. 2) It doesn't work. –  Flimzy Nov 17 '11 at 0:55
    
@Flimzy perhaps worth trying another other party that is normally fine? –  barlop Nov 17 '11 at 4:14
    
I've tried with three different people--one who doesn't even have a webcam, which means I was only able to try voice with them, which I think further demonstrates that the above fix doesn't work in my case. :( –  Flimzy Nov 17 '11 at 6:38
    
@Flimzy worth trying asking here also windowslivehelp.com/forums.aspx?productid=2 –  barlop Nov 17 '11 at 7:59

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.