Thanks for taking the time.
My problem- I am a Canadian (with Canadian laptop) presently in Berlin. For some reason I am having repeated connectivity problems --
At my flat I cannot connect via WIFI, although I was able to originally. Phone company said it was a problem with IP numbers (that my roommate and myself were being assigned the same IP), and had me manually change my IP address. This seemed to solve the problem a few times but has ceased to work as a workaround. I can now only connect with cable. The phone company wont help so much as I am on Mac.
(Incidentally.. my roommate also con only connect though cable now which is causing stress as we constantly haggle over it.)
Weirder - I now also cannot connect to FTP on my sites. I connect through Forklift and I keep getting "connection refused". I also cannot connect to cPanel through a browser, although I can land on the sites.
I contacted my host (HostGator) and after 2 hours I got nowhere..
I ran a trace-route from the server to your IP and the connection appears to be timing out after this hop: 188.8.131.52 (184.108.40.206) 129.603 ms 132.748 ms 129.159 ms It looks like there could be a network problem between the server and your IP. Unfortunately, this is out of HostGator's control. However, these types of issues generally resolve quickly and I can assure you that the server is working correctly and the site is loading for me. (1:32:23pm) Kristan This has been an ongoing problem over the past week or so.. I thought it might resolve but it has not. I am also accessing from multiple locations - my apartment + cafes + girlfriends place with no luck .. And the site *is* loading for me.. that was not the problem.
So I don't know what is going on. I can land on my pages, but I cannot reach them with FTP. I have turned off my Firewall, and I am not connecting with a proxy. HostGator gave me this link
Which works .. but I'll die if I have to work through the cPanel File Manager instead of Forklift/Coda.
HostGator also said this
Karen M. Your firewall is limiting the ports that the cpanel and whm are using. This will make them timeout or fail to connect.
(After I had turned my Firewall off)
(2:14:16pm) Karen M. You will need to allow the ports access in the firewall. You may need to contact your ISP and ensure they are not blocking these ports as well.
(Although I am moving between multiple ISPs)
(2:23:30pm) Karen M. Specifically these will be, 2082, 2083, 2086, 2087, 2095, 2096
But I cannot negotiate.. I have no private ISP. And this is happening in multiple locations, so I somehow doubt the explanation.
Also - I had been able to connect previously without problem, even when my firewall was on.. so I'm not sure about the whole firewall explanation. This problem appeared slowly (with wifi problems at home) and increased over the last two months until I am at the point I am now (with the whole FTP thing)
So.. does anyone have any ideas what may be going on or how I can troubleshoot it/fix it?
Thank you in advance / Danke schoen im voraus!