A friend wants to return an iMac with Lion in it. I have a pre-Lion Mac, and it seems like a lot has changed with Lion so I don't know how to help him.
I told him that doing a clean install will make it like new, but he says you can't download a bootable disk image from the AppStore to do this. He doesn't want to torrent it because he thinks the store will know it's a ripped version.
Is there a way for him to remove his Admin account so that none of his personal info remains on the machine?