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I'm experimenting with moving 2 people's personal email, calendar and contacts to a Hosted Exchange 2010 service, and it's all very new to me.

I'm struggling to find good on-line resources, such as a user manual, to tell give me an overview of the basics, and more detailed instructions.

Things I've tried:

  • Started reading general info on Exchange 2010, but I don't know enough to be able to tell which bits are relevant for Hosted Exchange.
  • Searched for pages involving "Hosted Exchange 2010": these all seem to come up with adverts for providers
  • Searched for instructions for specific tasks, such as editing the Global Address Book, seem to entirely point to information for on-site Exchange installations.
  • Occasionally I find a page that is for people actually doing the hosting
  • Searched Safari Books Online - again, I can't find anything about Hosted Exchange.
  • Searched SuperUser - nothing stands out
  • Searched ServerFault - nothing stands out

Am I missing anything obvious? Can anyone please point me to any resources for customers of Hosted Exchange 2010?

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This link is an online users guide from microsoft. IMHO it does a very good job at providing an overview of the service, how it works and its offerings.

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Thanks. That looks useful for finding out the capabilities, from a marketing perspective. It also told me that I need to include 'Exchange Online' in my searches. However, I can't see any links from it to how to set it up and configure it, which is really what I am looking for. – Clare Macrae Dec 3 '11 at 17:34
Hay you tried technet? look at this link:, I hope it helps – Fergus Dec 3 '11 at 18:09
Thanks. I must admit that because that Technet link is for BPOS, I had presumed it was not relevant for a general Hosted Exchange 2010 set-up. Similarly, I'd been presuming that links about Exchange in Office 365 were also not appropriate. Are they actually valid for standalone Hosted Exchange? – Clare Macrae Dec 3 '11 at 18:31
True, the hosted exchange setup depends on which company you are hosting with.Godaddy, Intermedia, Sherweb all have different back-end administration setups. I personally like BPOS. This shows a great comparison of hosting. Hosted Exchange is one of the offerings of BPOS. Office 365 is another (smaller) offering which includes other office products. – Fergus Dec 3 '11 at 20:11

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