Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I'm using Windows XP, and connected to LAN with many other computer. I can access facebook, twitter, tumblr, gmail, but other website is down. In google chrome, it displays:

Oops! Google Chrome could not connect to Try reloading: www.samplewebsite..­com Additional suggestions: Access a cached copy of www.­samplewebsite.­com

And in Firefox it shows:

XML Parsing Error: undefined entity Location: jar:jar:file:///C:/Documents%20and%20Settings/Owner/Application%20Data/Mozilla/Firefox/Profiles/iurqfrq3.default/extensions/!/chrome/bandwidthmeter.jar!/content/netError.xhtml Line Number 392, Column 33:

Btw, I could also access youtube.

I'm also using FTP, and I can't connect to certain websites either.

I've read the related article but what does it have to do with the tracert command?

Edit Everytime I ping a website I cannot access it displays: Ping request could not find host: Please check the name and try again.

Please help. This is driving me nuts!

share|improve this question
Are your DNS settings the same as the other computer, and can that computer access – Paul Dec 8 '11 at 4:02
I do the tracert command, and i think the problem is in the host – winona Dec 8 '11 at 5:29
If you to go on both the working and non-working machines, do they show the same IP address? – Paul Dec 8 '11 at 6:10

Try with ping and tracert commands.

Open CMD > ping (Must get reply), Use your desired website instead of

Open CMD > Tracert (Must reach till last IP address of website)

Seems like some issue with DNS server, try changing your DNS server.

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.