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A friend has messed up email and word by changing the default font, colour and all sorts. She wants the defaults back.

I believe this can be done by deleting Normal.dotm (where ever it is hidden) but unfortunately I'm not leaning over her shoulder nor am I sure this will work.

Why has no one asked this question before? Apologise if it is a duplicate, but I can only see how to change templates and those instructions don't work if Word is open.

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up vote 2 down vote accepted

My Normal.dotm seems to be located in C:\Users\Username\AppData\Roaming\Microsoft\Templates

Where Username is my User account name.

Windows 7 32bit Office 2010 Pro

Word recreates the file if deleted, just like older versions. (tested)

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