Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

A friend has messed up email and word by changing the default font, colour and all sorts. She wants the defaults back.

I believe this can be done by deleting Normal.dotm (where ever it is hidden) but unfortunately I'm not leaning over her shoulder nor am I sure this will work.

Why has no one asked this question before? Apologise if it is a duplicate, but I can only see how to change templates and those instructions don't work if Word is open.

share|improve this question
up vote 2 down vote accepted

My Normal.dotm seems to be located in C:\Users\Username\AppData\Roaming\Microsoft\Templates

Where Username is my User account name.

Windows 7 32bit Office 2010 Pro

Word recreates the file if deleted, just like older versions. (tested)

share|improve this answer

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.