I am trying to install Skype 5.5 for Windows, but I keep getting a crash in the installer program. I first tried the small (900k) auto-download installer, which failed. I then downloaded the SkypeSetupFull.exe full installer, but whenever I try and run it, I get a Windows error dialogue saying: "Skype has stopped working", with the 'check online', 'close', and 'debug' options. The problem details shown in the dialogue are:
Problem Event Name: APPCRASH Application Name: SkypeSetupFull.exe Application Version: 22.214.171.124 Application Timestamp: 4e96cbf7 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bdadb Exception Code: c0000005 Exception Offset: 0006a7c9 OS Version: 6.1.7600.2.0.0.256.48 Locale ID: 7177 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
I have searched online quite extensively with no joy. What can I try to fix, or at least diagnose, this issue? I am running Win 7 Pro.