My coworker wants to see a little "new mail" letter icon whenever he has new mail in Outlook.

I went to

Tools -> Options -> Preferences -> E-mail Options -> Advanced E-mail Options -> Show an envelope icon in the notification area

to turn it on, but it doesn't show the "new mail" whenever receiving new mail while the program is minimized to system tray.

This is on Windows XP btw

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What version of Outlook? – WesleyDavid Jan 3 at 18:35
If memory serves right it is outlook 2007 – ulvund Jan 4 at 14:38
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migrated from serverfault.com Dec 20 '11 at 15:25

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1 Answer

Assuming that when you say "...the system tray is minimized" you mean that you have "Hide inactive icons" turned on, I think you want:

(right-click Taskbar) -> Properties -> Customize (next to "Hide inactive icons")

Find the new mail icon (possibly in "Past Items") and change the behaviour to "Always Show".

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Sorry I mean every time the program is minimized to system tray – ulvund Jan 2 at 14:31
I'm not completely satisfied with this answer but since it is the best I'm going to award it to this post :) – ulvund Jan 11 at 9:41
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