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I can't quite believe that there isn't a solution to this available on the web - there seem a lot of people having the problem but no solutions I could find.

The site says

"Good news - you already have the Google Earth Plug-in installed"

however in the box on the left-hand side it says

"There was a problem with the Google Earth Plugin"

and suggests restarting the browser and re-installing the plugin. I've tried both of these but am still getting this error.

I've tried this in both Safari 5.1.2 and Firefox 3.0.1 (yes I know this needs to be upgraded :) )

Any tips of where I should look in the logs to investigate the problem ?

Edit : @First - the entries from the Console are

30/12/2011 09:08:12 [0x0-0x151151][4327]   NP_Init called
30/12/2011 09:08:13 PluginProcess[4342] Earth plugin chosen models: cg:0 ca:1 ica:0 cocoa:1
30/12/2011 09:08:13 [0x0-0x151151][4327]   2011-12-30 09:08:13.028 PluginProcess[4342:903] Earth plugin chosen models: cg:0 ca:1 ica:0 cocoa:1
30/12/2011 09:08:18 [0x0-0x151151][4327]   Intrinsic Alchemy v3.4 Beta-0930 (Static/Release)
30/12/2011 09:08:18 [0x0-0x151151][4327]   Built by keyhole-build on Fri Sep 30 00:00:00 2011
30/12/2011 09:08:21 [0x0-0x151151][4327]   Chrome IO thread reporting for duty. 
30/12/2011 09:08:21 [0x0-0x151151][4327]   GENetworkAccessManager::GENetworkAccessManager() 
30/12/2011 09:08:23 [0x0-0x151151][4327]   INFO: Using OpenGL Context.
30/12/2011 09:08:42[125]  Inspector: UNREGISTERING: bootstrap_register() unknown error code (1103)

Edit : Seems to be the same problem as!category-topic/earth/problems-and-errors/0zn5gShzFh8

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If you look in Console Application (under Utilities/Console) are there any errors in there? – First Zero Dec 30 '11 at 5:19

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