This is for my sister's home network, so I apologize for being fuzzy on some of the details.

My sister has a Netgear wireless router and has internet through Comcast. She has a couple Windows 7 machines on the network that work just fine, and now she is trying to add a BluRay player to the network. The BluRay player finds her network and prompts her for her WEP/WPA key. She has tried some things that didn't work, so it seems what she thought was her WPA2 key was something else.

On the properties on her network (as seen from her laptop) under security type it says WPA2-Personal. Under encryption type it says AES. There is then a field that says Network Security Key, and she has tried entering that on the BluRay unsuccessfully. Is this not the key she's looking for? If not, how can she find that key?

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The transition between WPA and WPA2 was not very great.. Even though it can see the network... when it tris to authenticate some of the borderline devices with early WPA2.. just fail on the newer versions of WPA2.. you need to upgrade the firmware on the bluray player.. or drop the encryption to WPA on the entire network – ppumkin Dec 27 '11 at 19:18
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