I cannot view Japanese characters in Windows 7. Even filenames that contain Japanese characters show up as squares in folders. Or error boxes that come up in Windows that would normally contain Japanese are all squares.
I've tried running Windows Update, no language packs appear (sounds like I already have it installed). Under region in Control Panel, I tried changing the Format to Japanese... and it didn't help. Even under Region and Language it has square boxes where Japanese characters should be.
How can I fix this?