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I'm attempting to install Office 2010 Pro Plus on a netbook running WWindows 7 Starter but the installer prompts for a file location:

Setup cannot find ProPlusr.WW\ProPrWW2.cab. Browse to a valid installation source, and then click OK.

I checked the installation files and can see that the file is present. I selected the folder and clicked OK, but the installer keeps prompting for the file.

Has anyone else encountered this?

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That file is probably corrupt. Check if there are scratches on your CD. If so you may need to get a replacement medium or download the .cab from Internet. I am not sure if the latter method is legal though. –  billc.cn Jan 7 '12 at 22:12
Thanks bill.cn - got another copy of the installer and it worked fine. Must have been a corruption somehow. –  rob Jan 10 '12 at 18:54

2 Answers 2

Is there any trial or multiple versions of Office installed on the system?If present Uninstall them. And try to extract the file and then try to install:

  • Click on Start > All Programs > Accessories > Run
  • Click on the Office installation executable file and drag and drop it into the ‘Run’ command to get the file name and its location in the ‘Run’ command's open tab.
  • Go to the run command > press ‘End’ button on the keyboard > press the ‘Space’ key > type ‘/extract’ without quotes > OK Example: C:\Users.....OfficeSetup.exe /extract
  • You will be prompted to store extracted files, Click on Desktop > Make a new folder > name the folder as ‘Office Setup’
  • Wait until the file extraction completes > Open the ‘Office Setup’ folder from desktop.
  • Double click on Setup file and try installing the Office suite.

Hope this helps you.

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having the same issue, downloaded it from our server to install on our remote computers because satellite speed is to slow.. This file has 0 size though.. Where can I FIND IT, Office is gone for the holidays.

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This is not an answer. –  Andrew Schulman Dec 21 '13 at 13:15

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