Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

I am having a Windows networking problem. My system is a Windows Vista x86_64 System. I have a dual boot into Linux, and in Linux the networking works fine, so I know its not a Hardware/Router problem.

Here's the problem: Any attempts to make any connections to any computer whatsoever result in General Failure. If I open command prompt and type in


It results in General Failure on all four 32-byte packets before quitting.

This happened, but for some reason when I typed in ipconfig, it still listed the default gateway as my router.

I tried resetting the network adapter. After that happened, when I typed in ipconfig I had no default gateway and my IP is not a 192.168 number (my router's LAN). The same General Failure occured when trying to ping

What can I do to fix this error?

share|improve this question
up vote 2 down vote accepted

If you can't ping your loopback address, that generally means there's a problem with the TCP/IP protocol stack. Follow the steps in this answer, to try fixing the issue:

How to reinstall the TCP/IP protocol driver on Windows 7?

Reinstall and Reset TCP/IP (Internet Protocol)

  1. Click on Start button.
  2. Type Cmd in the Start Search text box.
  3. Press Ctrl-Shift-Enter keyboard shortcut to run Command Prompt as Administrator. Allow elevation request.
  4. Type netsh int ip reset in the Command Prompt shell, and then press the Enter key.
  5. Restart the computer.

note: if you're using manually assigned TCP/IP settings, take notes as this will reset to the default 'automatically obtained'

share|improve this answer
perhaps, also netsh winsock reset might be of help, if the underlying problem intersects – XXL Jan 10 '12 at 1:14
Thanx, it worked :D – Leo Izen Jan 16 '12 at 22:43

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .