Problems streaming video on Xbox [closed]

Question

I dropped the cable company a while ago in favor of Netflix/Hulu streaming on my Xbox.

I used to have a 15mbps download speed and it worked fine with no problems. I recently moved and when the company reconnected the Internet I got a newer modem and bumped up to 20mbps.

Ever since I have had tons of issues trying to stream on my Xbox. It will either tell me my connection is not fast enough, or there was a network error , secure DHCP lost, or several other issues that can repeat up to intervals as little as every couple of seconds. (although sometimes I can get a good hour before seeing an error)

Zune and Vudu are the worst (every couple seconds), Netflix is about once every 20 minutes and I hardly see the issue at all on Hulu.

I had my Xbox connected to my stereo then TV so it was Xbox->Stereo->Tv all via HDMI. I switched to just Xbox->Tv but made no difference.

I tried removing the wireless adapter and hard wiring to my router, no luck.

I tested the connection speed and confirmed it was around 15mbps (although its supposed to be 20)

I thought maybe it was the new modem, but I tried streaming the same video in a web browser on my laptop. No problems at all.

So this is making me start to think its the actually Xbox that is the problem. I think I may just have to buy something like a Roku and use that instead. I wanted to see if there was any info I could get or anything else I could try before going that route?

Answer 1

Does your router/modem(depending) give priority to your Xbox in its QoS. also having dhcp issues would most likely be a router/modem problem. what does the flow of network traffic look like at your place. If before you moved and got a new modem the Xbox streamed fine then it is most likely the modem. Call your provider and let them know you demand them to fix it. either with the same model of modem you had before or sending someone to set your setting proper for you. Essentially if you make enough noise though they will get it working for you.