Super User is a question and answer site for computer enthusiasts and power users. Join them; it only takes a minute:

Sign up
Here's how it works:
  1. Anybody can ask a question
  2. Anybody can answer
  3. The best answers are voted up and rise to the top

Outlook 2003 Terminal Server 2003 Sometimes when clicking reply or new email the "Formatting" and "Standard" toolbars are missing and have to be reselected from "View -> toolbars" Only one user has this problem.

There is never a need to change or add new toolbars so is it possible to lock the toolbars or delete the config file and start from fresh?

share|improve this question

What I would do if I'd be facing this issue, I'd start by recreating the Outlook profile since this is handle by Outlook files. If this doesn't fix it, check with another Windows profile. If it's ok then, recreate her/his Windows profile.

It's as simple as that but should fix it!

share|improve this answer
I've tried deleting the outcmd.dat file and the users profile form the Terminal server. – Mark Price Jan 11 '12 at 14:27
Did you delete the Outlook profile? And recreate it from scratch? – r0ca Jan 11 '12 at 15:11
I will try this tomorrow and let you know the results as the user is out of the office and i can't test it at the moment. Thanks – Mark Price Jan 11 '12 at 15:38

You must log in to answer this question.

Not the answer you're looking for? Browse other questions tagged .