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I have a document that is not written in English but in other European language and when I open it in MS Word 2010 there are several characters displayed not properly. How can I change the encoding of the document in Word 2010?

The file has an extension .doc .

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Have you tried changing the font all together? Some fonts have more "defined" character sets for their unicode implementations. – hydroparadise Jan 13 '12 at 14:10
Yes, but I am 90% sure this one is supposed to be encoded in Windows-1250 instead of Unicode... – Einsteins Grandson Jan 13 '12 at 14:18
MS Word doesn't have encodings but fonts have character sets. The problem is likely that the font doesn't have those characters defined so Word displays empty squares. – dnbrv Jan 13 '12 at 15:12
up vote 1 down vote accepted

As @dnbrv commented, this is not an encoding issue but probably a font problem. Try first changing the font of some problematic text segment to Arial Unicode MS. This probably won’t help (as Word should be able to switch font automatically). In that case, you might check out the identity of some problem character: place the cursor right after a character and enter Alt+X. The character should now turn to its Unicode number, which can be used to analyze the nature of the problem. You could also download and install a very large font like Code2000 to see whether it can show the characters.

On the other hand, if the document is not originally in Word format, there might have been a problem in importing it into Word. The extension .doc does not as such guarantee anything.

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