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I bought a laptop running Windows Vista Home Premium SP1. I didn't touch the pre-packaged Nero 7 Ultra Edition software. When I tried to uninstall Nero through the Windows Control Panel, I saw this error: "this action at this time only applies to products that are installed." I tried a few un-installation programs to remove Nero without success. What can I do?

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have you tried the official Nero General CleanTool?

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