Take the 2-minute tour ×
Super User is a question and answer site for computer enthusiasts and power users. It's 100% free, no registration required.

We have a partner which is sending us documents with references to a template on their own LAN, and thus cannot be loaded when we receive them. When we receive them, it can take over a minute for the file to load due to the 'missing' .dot file. Unfortunately, they are refusing to remove the reference, or move the .dot file reference to the c: drive, which would fail much quicker. As far as I know, since the reference is on a server which does not exist, Windows must be doing some exhaustive search for that server and it's taking a long time.

Aside from changing the local host file, which would be a messy hack, is there any other way to speed up the failure, in Word or Windows?

share|improve this question
    
What version of Word? –  CharlieRB Jan 26 '12 at 14:06

3 Answers 3

You can use a command line or shortcut to start Word without add-ins or templates. Here is a reference to the Microsoft Support article.

For example, if you want to start Word and prevent the loading of add-ins and global templates, type the following in the Open box, including the quotation marks: "C:\Program Files\Microsoft Office\Office\Winword.exe" /a

This should help you avoid the template issue.

share|improve this answer

Do the documents have any pictures in them ?, if it is just text you could just ask them to send it in an RTF instead, as I don't think this stores that sort of info in it.

share|improve this answer

I stumbled accross this when we had also this problem with external Word-Documents which referenced Templates from foreign Servers.

I finally found a registry setting for Word, which controls a timeout for loading remote templates:

[HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Word\Options]
"UseTimeoutForAttachedTemplateLoad"=dword:00000001
share|improve this answer

Your Answer

 
discard

By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.