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How do I get rid of 'Mozilla Quality Feedback' program, which appears in my taskbar every time I start Firefox? Clicking on it does nothing.

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migrated from stackoverflow.com Sep 9 '09 at 12:37

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3 Answers 3

up vote 4 down vote accepted

Navigate to

C:\Program Files\Mozilla Firefox\extensions\talkback@mozilla.org\components\

You should see a talkback.exe executable, run it.

Choose Settings > Turn Agent Off.

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1  
Note - this assumes the user is running Windows - for the Mac and Linux methods of running the agent, see support.mozilla.com/en-US/kb/… under "Open the Quality Feedback Agent interface". –  Waggers Sep 9 '09 at 13:07

Copied from "How to Disable Mozilla Crash Reporter":

  1. Open My computer and goto the installation directory of the application:

    • Mozilla Firefox: %programfiles%\Mozilla Firefox

    • Thunderbird: %programfiles%\Mozilla Thunderbird

    • SeaMonkey: %programfiles%\mozilla.org\SeaMonkey

    Here %programfiles% stands for C:\Program Files folder. Replace C: with your system drive letter where Windows is installed.

  2. Now look for application.ini file and open it in Wordpad.

  3. At the end of the file, you'll see following lines:

    [Crash Reporter]
    Enabled=1
    ServerURL=https://crash-reports.mozilla.com/submit
    
  4. Simply change the value of Enabled to 0 as following:

    [Crash Reporter]
    Enabled=0
    ServerURL=https://crash-reports.mozilla.com/submit
    
  5. Save the file and now you'll no longer see the Crash reporter window.

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I have not seen this pop up for me since Firefox 2.0 or so, so this may not be completely applicable. I found this page about the feedback agent. If you are using an older version, this tells you where to find it and how to enable/disable it. Other than that, I believe it is an option in the installer to either enable or disable it.

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