Yesterday I mistakenly made a factory backup on my external hard drive from my Lenovo ThinkPad T-420. It wasted my whole empty space on that hard drive.

Now I want to make another Lenovo factory backup on a 16 GB USB drive or a DVD, but it never allows me to create a backup. When I click on the Lenovo recovery drive, it gives me the following message every time:

You can have only one copy of the Microsoft Window Operating system. The Product Recovery Media Creator will exit now.

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Try this – source: mossarch4u.blogspot.com

Lenovo - You can have only one copy of the Microsoft Windows operating system.

Lenovo notebooks come with Factory Recovery Disks creation software. This allows you to create recovery disk in case you want to re install the notebook other than from the local hard disk. You can create the recovery discs on CD/DVD, memory disk or USB hard disk.

Attention: The USB hard disk will be formatted and you loose all the data!

It takes a long time to prepare the creation of the recovery media. Everything is copied into c:\swshare before then it gets copied to the external source you selected.

You can do this only one time! If you want to create the recovery disks more than once, you get a message:

You can have only one copy of the Microsoft Windows operating system. The Product Recovery Media Creator will exit now.

This is the workaround for this problem:

All you need it in the Lenovo_Recovery disk. In my case its drive letter Q:\ If i click on this drive in the explorer it show you nothing cause the content is hidden!

  1. Open the Explorer and then click Organize -> Folder and search options
  2. In window Folder Options click tab View
  3. Now enable Show hidden files, folders, and drives and then click OK
  4. Click on the Lenovo_Recovery drive, in my case drive Q:\
  5. Here is every thing needed to create the recovery disks!
  6. Edit the file FactoryRecovery\service_done.ini
  7. Change the string DONE=1 to DONE=0 and exit the editor saving the changes
  8. You can now recreate the Factory Recovery Disks

Have fun, always backup data before restoring any disks!

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Iain, it is important that you 1) use blockquotes for stuff you didn't write yourself, and 2) cite the source of the original text. Failing to do so is not only against the etiquette here, but also causes copyright issues. – slhck Feb 1 at 13:50
thanks a million! thou, I needed to select "show operating system files". – Little Bobby Tables Apr 24 at 13:46
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